Whether you have a single family dwelling, duplex, triplex or multi-family complex, MCRE is here for you.  MCRE possesses industry experience and wisdom to provide you with competent, full service real estate management.  You may need someone to manage a property while absent, or you may be a first time investor.  Others may be seasoned investors and have a diverse portfolio of properties.  Whatever the case may be, MCRE will work with you to tailor a management package that will suit your needs, goals  and objectives. 

Analysis

From the onset of communication, staff at MCRE will be attentive listeners and recognize your objectives and goals.  MCRE will subsequently provide a comparative market analysis of the property and suggest ways to maximize revenues and minimize costs.

Property & Investor Profile

MCRE will gather all pertinent  information and details from you and research the property.  MCRE will produce a property profile and investor profile.  These profiles are stored in our accounting and file databases and accessible to MCRE staff at the click of a mouse.  These tools  assist staff to provide real time information and response creating operating efficiencies.

Risk Management & Inspections

MCRE performs a thorough inspection of each property before they are taken under contract.  MCRE will provide reports that illustrate possible liability issues and helps you remedy those  issues.  MCRE performs thorough move-in and move out reports which include digital images and video if necessary.  MCRE also performs annual inspections to identify liability issues and maintenance issues.  Owners/Investors will receive a copy of the report as they are completed.

Marketing & Advertising

MCRE will analyze your property and determine a suitable position within the market.  In may cases MCRE will identify “ideal” tenants and create direct marketing materials.  MCRE advertises primarily online, which places advertisement in front of prospects searching for rentals.  MCRE also employs street signage in situations where appropriate.  MCRE will make staging suggestions that enhance the presentation quality of your property.  Digital images and video also form part of the advertising campaign and prospective tenants are provided feature sheets at open house showings.

Accounting & Financial Reporting

MCRE utilizes Spectra property management software in the course of business.  Spectra software has plethora of applications that enhances the services provided by MCRE and verifies the accuracy of reporting and financial statements.  MCRE provides owners/investors with monthly account statements along with disbursements.  Should you require further detailed financial statements MCRE will oblige.  Another benefit that MCRE offers Non-Resident owners/investors is Canada Revenue Agency income tax reporting and remitting.

Tenant Application Processing

MCRE takes tenant applications and screening very seriously.  MCRE undertakes and 66 point application and screening process.  MCRE will determine appropriate fit and feasibility for each prospective tenant applicant. Each applicant is pre-screened to determine likelihood of suitable fit.  Upon such determination the applicant is subject to an in-depth credit check, employment check, present and previous landlord check and Court of Queen’s Bench Registry Check.

Leasing

MCRE ensures strict compliance with all regulations and legislation.  MCRE creates legally binding contracts with tenants and files all necessary documentation with the appropriate regulatory bodies.  MCRE utilizes software that assists in diarizing lease renewals and expirations and takes pre-emptive steps to minimize vacancies.

Maintenance

Whether it is preventative, routine or corrective maintenance, MCRE will ensure that proper procedure is complete to make certain that your asset is protected and appreciating.  Maintenance is a key factor in tenant retention, asset appreciation, and cost management.  MCRE employs in-house staff to help owners/investors minimize the cost of basic maintenance and repairs.  MCRE also has many longstanding relationships with contractors and service provides that benefits economies of scale which translates to owner/investor savings.

MCRE has a 24/7 emergency hot line that is accessible via telephone which compliments our maintenance and risk management procedures.

Collections

Rent is due on the 1st.  This is an MCRE mantra.  Our clients have mortgages, property taxes, insurance premiums, condo fees and other expenses.  It is a priority to promptly collect rent and any arrears fairly and firmly.  MCRE strives to keep all tenant accounts current but unfortunately “undesirable” situations occur and tenants may fall into arrears. MCRE has gone through great lengths to develop policy to minimize loss and collect arrears. MCRE will represent owners/investors in court hearings and file all necessary documentation.  Arrears are reported to credit bureaus and for the non-compliant debtors, MCRE has service contracts with collection agencies possessing tools second to none.

Records Management

MCRE maintains electronic and hard copy files containing agreements, contacts, correspondence, leases, notices, financial statements, reports, photos and video.  Electronic files are backed-up regularly and hard copy files are securely stored.  Once files are archived, they are securely stored off-site for   minimum 7 years.

Compliance

MCRE is bonded, insured and registered with the appropriate regulatory and inspection agencies. All MCRE staff are obligated to undertake a criminal records check before employment, obligated to swear a non-discloser statement and strictly adhere to MCRE privacy policy and comply with all industry standards and regulations.